OUR PRIVACY STATEMENT
What does this privacy statement apply to?
This privacy statement applies to your personal information collected or processed
through the websites, mobile applications, and other services and products that collect or process data
and display this statement belonging to Kikoy Promotions LLP and its family of entities. This statement
does not apply to such entities’ websites, mobile applications, and other services and products that do
not display or include a link to this privacy statement or that have their own privacy statement. This
privacy statement applies to your personal information, which is any information or combination of
information that could reasonably be used to identify you.
We adapt our privacy practices to country data protection laws and cooperate with
country data protection authorities if they believe a privacy problem has occurred.
What information do we collect and process?
We may collect or process various information that you provide to us, including
personal contact details, and information related to your purchases, employment or demographic.
- Personal contact details include information such as names, addresses, telephone numbers, or e-mail
addresses such as when you provide them to us during online registration or when doing business with
us or providing services to us; some websites allow you to establish a user name and password to set
up an account.
- Purchase-related information includes data regarding purchases you make on our websites, including
payment card information and shipping details.
- Employment-related information includes your indicated job preferences, work history and information
provided on applications submitted to us online.
- Demographic information includes data such as age, gender, hobby or activity information, taste or
other preference information, and the like.
We may collect information from other sources, including contact lists, and
demographic information from third parties and other sources. This data may be combined with other
information that we collect and use for the purposes described in this privacy statement.
We also collect certain types of information automatically:
- Your Internet Protocol (IP) address or device identifier, your device’s operating system, browser
type, websites visited before or after you visit our website, pages viewed and activities at our
website, as well as your interaction with advertisements.
- Third-party service and advertising partners may also collect information automatically.
This information is collected directly from you, as well as through third parties that
you have authorized to provide such personal information, and were permitted by local law, through
publicly available sources such as social media.
Why do we collect and how do we use your information?
We may use your information for a variety of purposes including: to provide products
or services that you request; to administer promotions (sweepstakes, contests and offers); to
communicate with you; to deliver advertising; to improve our websites, products and services; and for
other legitimate business purposes explained further as follows:
- Providing the features, products and services you request: We may use the information we collect
about you to fulfil your requests for, and enable your use of, our features, products and services.
- Registration, contests and promotions: We may use your information to enter you in contests, to
notify you of results and to register you for certain features, products and services in line with
your chosen marketing preferences.
- To communicate with you and provide you with information: We may use your information to communicate
with you, to respond to your questions or comments, to provide you with updates and news and to
alert you when job vacancies that fit your profile arise (in the event that you submit your resume).
We also may use your information to provide you with personalized content, information, and to send
you brochures, coupons, samples, offers and other information on our products or our family of
entities. We ask visitors providing e-mail addresses to indicate if they would like further
information or updates from us or our website and only those who request it will receive follow-up
communications from us. We may also ask if you would like to receive information about other
products available from members of our family of entities. We also offer visitors an “opt-out”
option at any time they wish to cease receiving e-mails or other information from us.
- When we perform our obligations under a contract with you – We may use your information when you
work for us either as an employee or a service provider or apply for a job with us as necessary in
connection with your contract of employment or services agreement. If you are a consumer or a user
of our services we will use your personal information to carry out our obligations under the
contract that we have with you.
- To deliver to you relevant advertising: We may purchase and use opt-in e-mail lists to contact
potential customers who we believe may be interested in products or services from the Kikoy
Promotions LLP family of entities. We will honor opt-out requests and ask those providing lists to
give us assurances that e-mail contact information is provided only for those consumers who have
expressed a desire to receive offers and information by e-mail. We also may use demographic and
preference information to allow advertising related to Kikoy Promotions LLP products and services to
be targeted to the users for whom they are most pertinent. This is designed so that users will see
advertising that is most likely to interest them, and advertisers can display their ads to people
who are most likely to be receptive.
- To provide you with other offers: Sometimes our brands will make offers, coupons and information,
including catalogues, available to you through the mail. For example, when customers place an online
order in our catalogue stores or sign up for one of our catalogues online, we may add them to the
list to receive that catalogue. We may also use lists we have received from third parties or public
sources to send you this information, and, as is routinely done in the catalogue business, may
exchange names and addresses (but not e-mail addresses absent consent) of our catalogue customers
with other catalogue companies who may also contact you by mail. You may “opt-out” of receiving
offline communications from our brands at any time.
- To improve our websites, features, products and services: We may use the information that we collect
to improve the Kikoy Promotions LLP family of product offerings, services, as well as our websites
- For certain automated decision-making activities: We may use the information we collect for serving
online advertising, and/or generating a personality profile for you. Details of the personal
information we collect, how it is used, and how you may opt out of any automated decision-making is
How do we share and disclose your information?
We may share or disclose your information:
- With Kikoy Promotions LLP and the Kikoy Promotions LLP family of entities.
- With vendors, partners or agents. For example, we may share your information with companies we have
hired to provide services on our behalf. When we share information with these other companies to
provide services for us, they are not allowed to use it for any other purpose and must keep it
confidential unless you otherwise consent (Information may be shared with Mars Inc. and its
- Where your information may be transferred along with other business assets.
We also may share or disclose personal information, including the content of your
- To comply with the law or respond to legal process or lawful requests, including from law
enforcement and government agencies.
- To conduct investigations of consumer complaints or possible breaches of law, to protect the
integrity of the website, to fulfill your requests, or to cooperate in any legal investigation.
- To protect the rights or property of the Kikoy Promotions LLP family of entities or our customers,
including enforcing the terms governing your use of the services.
- To act on a good faith belief that access or disclosure is necessary to protect the safety of our
associates, customers or the public.
Please note that our websites may include links to third-party websites whose privacy
practices may differ from our privacy practices. If you submit personal information to any of those
websites, your information is governed by the privacy policies on those websites. We encourage you to
What about children’s privacy?
Our websites are primarily designed and intended for adults and teens (age 13 and
older) and not directed to children under age 13. In accordance with the Children’s Online Privacy
Protection Act (COPPA), we do not knowingly collect or store any personal information about children
under age 13, and our entity websites are not designed to collect personal information from children
under age 13. In relation to teenagers under age 16, we will obtain parental consent prior to allowing
them to submit their personal information to Kikoy Promotions LLP through our websites, post material or
upload photographs or information. We will implement measures to verify parental consent, taking into
consideration available technology. We may ask visitors to enter a birth date to restrict those who are
underage from accessing certain websites, areas, or features. Where local law imposes higher age
thresholds, we will comply with such requirement.
What are our policies regarding online interest-based advertising?
Advertisements that we place online using interest-based data are expected to be
delivered with the Advertising Option Icon to help consumers understand how their data is being
collected and used and to provide choices for consumers who want more control.
By clicking on the Icon when it appears, you can review information (and follow
information) regarding online interest-based advertisements, including who is collecting and using your
online data, how you can opt-out from receiving such advertisements, and more.
How do we serve advertisements through online interest-based advertising?
At times we display ads both on our network of owned and operated websites and on the
websites of third parties. When you visit one of our websites or view ads that we serve elsewhere
online, you may see different kinds of ads, such as text ads next to search results or video ads on web
pages. Sometimes, these ads are based on the content of the pages on which they appear. Other times,
these ads are generated by matching the particular ad to your interests as inferred from your online
activities that have been collected over time. With interest-based advertising, the goal is to show you
ads that are most relevant to you.
To do this, we and some of our third-party advertising companies use technologies such
as cookies and web beacons to collect information about your interaction with our websites and other
third-party websites (“Online Data”). This Online Data generally does not identify you to us personally
and, typically, it is aggregated with other data to create segments – groups of users and certain
general interest categories that we have inferred based on a variety of factors (for example, “sports
fan”). Online Data can include:
- The webpages, products and services you view and links you click when using our websites and
services as well as third-party websites;
- Our e-mails that you view and links you click on within that e-mail;
- Whether you view or click on ads that are shown to you;
- Demographic or interest data, including general geographic location derived from IP address;
- The search terms you enter when using certain search services.
We and our third-party advertising partners use this Online Data to paint a more
accurate picture of the interests of the audiences with which we interact – including you – so that we
can serve ads that are more relevant to those interests.
In addition, our third-party advertising partners use this Online Data for a variety
of other purposes, including (a) in conjunction with advertising that appears on our website or other
websites, (b) for reporting website traffic, statistics, advertisement data and other interaction with
ads and the websites on which they are served, and (c) to measure the effectiveness of web-based and
Why would you want to receive interest-based ads?
Consumers like to receive interest-based ads for many different reasons.
Interest-based ads are helpful because they are more tailored to your particular interests. For example,
cat owners may see more ads for cat food and fewer ads for dog grooming services. Interest-based ads
also are more likely to help you discover new products and services that are actually relevant to you
and your interests. For example, dog owners may see an ad about the latest dog-grooming products,
whereas cat owners might be more likely to see an ad for the latest feline hairball solution. In short,
receiving interest-based ads can help to improve your access to new products, services and features that
are most relevant to you, which in turn could help to improve your life and social experiences. You also
will not see the same ads over and over from us because the number of times you see a particular
interest-based ad is limited. By opting-out of interest-based ads, you lose all of these benefits.
A Note on Google Analytics — To help facilitate the delivery of relevant content, we
use Google Analytics Advertising Features.
How can you opt-out of receiving interest-based ads from us?
If you are no longer interested in receiving interest-based ads from us, you can
opt-out by contacting us using the information below. Please note, however, that opting-out does not
mean you will no longer see ads from us online. It simply means that the online ads from us you do see
will not be based on your particular interests.
Depending on where you live, you may be able to access one convenient place to
indicate your preferences, including the option to make one “universal” opt-out of interest-based
advertising with participating entities:
When you opt-out, a cookie will be placed on your device indicating that you have
opted-out of interest-based advertising. If you delete your cookies, you will need to opt-out again.
These websites also provide detailed information about interest-based advertising and tips for managing
your online privacy.
What are cookies and how do we use them?
“Cookies” are data files that a website sends to your computer while you are viewing
the site. These data files include information that allows our site to remember important information
variety of purposes. We use cookie technology and IP addresses to obtain information from online
visitors, and also to provide registered visitors with the best possible personalized online experience.
Visitors to our sites use different web browsers and different computers. To make your
visits as easy as possible with the technology you use, we automatically keep track of the type of
browser (e.g., Internet Explorer) and operating system (e.g., Windows, Mac) used by a visitor, and the
domain name of the visitor's Internet service provider. We also track the total number of visitors to
our site in an aggregate form to allow us to update and improve our sites . This data tells us if more
visitors prefer certain features or areas to others, which helps us keep our site fresh and interesting
areas or features intended only for adults or teens.
Cookie technology helps us deliver content tailored to a visitor’s interests, and
allows us to make ordering products, entering and participating in sweepstakes and contests, and
offering other functions at our sites easier for our visitors. Sites that offer online shopping use
cookies to remember and process the items in your shopping cart. Where appropriate under our disclosed
practices and policies, we may associate personal information with a cookie file in such instances.
control the cookies of third parties. There are free programs you can download which would allow you to
set your preferences and block the vast majority of third-party cookies across the Internet.
Different types of cookies used by us
The cookies used by us are based on the International Chamber of Commerce guide for
cookie categories: Strictly Necessary, Performance, Functionality, and Targeting.
'Strictly Necessary' cookies let you move around the website and use essential
features like secure areas, shopping baskets and online billing. These cookies don't gather any
information about you that could be used for marketing or remembering where you've been on the internet.
We use these Strictly Necessary cookies to
- Remember things like information you've entered on order forms when you navigate to different pages
in a single web browser session
- Remember the goods and services you ordered when you get to the checkout page
- Identify you as being logged in to a Kikoy Promotions LLP website
- Make sure you connect to the right service on our website when we make any changes to the way the
Cookies we have defined as 'Strictly Necessary' cookies will NOT be used to
- Gather information that could be used to advertise products or services to you
- Remember your preferences or username beyond your current visit
'Performance' cookies collect information about how you use our website e.g. which
pages you visit, and if you experience any errors. These cookies don't collect any information that
could identify you – all the information collected is anonymous and is only used to help us improve how
our website works, understand what interests our users, and measure how effective our advertising is. We
use performance cookies to
- Provide statistics on how our website is used
- See how effective our adverts are (we don't use this information to target adverts to you when you
visit other websites)
- Help us improve the website by measuring any errors that occur
- Test different designs of our website
Cookies we have defined as 'Performance' cookies will NOT be used to
- Gather information that could be used to advertise products or services to you on other websites
- Remember your preferences or username beyond your current visit
- Target adverts to you on any other website
'Functionality' cookies are used to provide services or to remember settings to
improve your visit. We use 'Functionality' cookies to
- Remember settings you've applied such as layout, text size, preferences and colours
- Remember if we've already asked you if you want to fill out a survey
- Show you when you're logged in to our site
- Share information with partners to provide a service on our site. The information shared is only to
be used to provide the service, product or function and not for any other purpose
Cookies defined as 'Functionality' will NOT be used to
- Target you with adverts on other websites
'Targeting' cookies are linked to services provided by third parties, such as 'Like'
buttons and 'Share' buttons. The third party provides these services in return for recognizing that you
have visited our website. We use 'Targeting' cookies to
- Link to social networks like Facebook, who may subsequently use information about your visit to
target advertising to you on other websites
- Provide advertising agencies with information on your visit so that they can present you with
adverts that you may be interested in
What are web beacons and how do we use them?
Some of our Web pages and e-mail updates may contain electronic images called Web
beacons, sometimes known as one pixel GIFs, clear GIFs or pixel tags. On sites, these allow us to count
visitors who have viewed our pages. In promotional e-mail messages/newsletters, they allow us to count
how many subscribers have read them. Web beacons allow us to develop statistical information about the
activities and features that most interest our consumers for the purpose of providing more personalized
content. They are not used to access your personal information without your consent.
How can you opt-out of cookies?
Setting your browser to reject cookies
If you don't want cookies, you can set your computer to warn you each time a cookie is
being sent or turn off all cookies through your browser (e.g., Internet Explorer or Firefox). Check your
browser HELP menu to learn the correct way to change or update your cookies.
Alternatively, you may wish to visit which contains comprehensive information on how
to do this on a wide variety of browsers. You will also find details on how to delete cookies from your
computer as well as more general information about cookies. For information on how to do this on the
browser of your mobile phone you will need to refer to your handset manual.
Please be aware that restricting cookies may impact on the functionality of Kikoy
promotions LLP websites.
What else do you need to know?
Where is your information stored and processed?
Personal information collected on our websites and services or received by Kikoy
Promotions LLP from you or third parties, may be stored and processed in the United States or any other
country where we or our service providers maintain facilities.
The servers and databases in which information may be stored may be located outside
the country from which you accessed this website and in a country that does not have the same privacy
laws as your country of residence. The personal information you provide us may be transmitted abroad,
but we will collect, process and use personal information only in accordance with this privacy
Employment-related queries may also be transferred to any member of the Kikoy
Promotions LLP family of entities. By visiting this website and submitting information, you consent to
such collection, processing, transfer and/or storage of your personal information. Please note: our
policies may differ by region, so if you visit one of our websites in a different region, please check
to see if there is a statement specific to that location.
How long do we store your information?
We retain and store your personal information only for as long as we have a legitimate
business purpose to do so and in accordance with our data retention policies.
What about personal information that is publicly available (such as in chat rooms,
message boards, or other interactive forums)?
We may offer chat rooms, message or bulletin boards, or interactive areas where
visitors may post comments or information for our visitors’ enjoyment. If there is a chat room, bulletin
or message board, social networking opportunities or other interactive areas where personal information
may be posted at this website, be sure to check posted rules before entering, as you will be bound by
them as well as our General Terms and Conditions. Rules for participation in interactive features may
establish age and other restrictions on participation. Anything you post online is public information,
and we are not responsible for anything you voluntarily post online. Users should exercise caution when
disclosing personal information online.
In the event that all or part of our assets are sold or acquired by another party, or
in the event of a merger, you grant us the right to assign the personal information we have collected
How do we safeguard your information?
We have implemented administrative, physical and technical safeguards designed to
protect your information. No security measures can be 100% secure, however, and so we recommend that you
take additional measures to protect yourself and your information, including by installing up to date
anti-virus software, closing browsers after use, keeping confidential your log-in credentials and
passwords, and making sure that you regularly update software and apps you have downloaded to ensure you
have enabled the latest security features on your devices.
International Transfer of Information
If you choose to provide us with personal information, we may transfer that
information to our affiliates and subsidiaries or to other third parties, across borders, and from your
country or jurisdiction to other countries or jurisdictions around the world in accordance with legal
Changes to this Privacy Statement
We may update this privacy statement from time to time, so please visit this page
periodically and review this statement for changes. We will notify you of material changes to this
privacy statement by posting a notice on our home page for a reasonable period of time and changing the
“Last Updated” date [(below)]. Your continued use of our websites following the posting of changes will
mean that you accept the changed terms.
What should you do if you have questions, wish to access, update or delete
information, or wish to opt-out of receiving future communications?
We take steps to keep your personal information accurate. You can view, correct or
update the personal contact information you provide to Kikoy Promotions LLP. Some Kikoy Promotions LLP
programs provide access to view or update personal information online. Check where you registered to
learn if you can view or update your information there.
If you would like to access, update, change, delete, transfer, restrict or object to
the processing of the information we have about you in our marketing database (subject to any applicable
legal exceptions), opt-out of receiving further communications from us, or have questions about our
privacy statement, please e-mail at email@example.com
Where our processing of your information is based on your consent, you may have the
right to withdraw your consent by contacting us by e-mail at firstname.lastname@example.org
Note that your withdrawal of consent will not affect the lawfulness of our processing
of your information based on your consent prior to your withdrawal. Where appropriate, you may also have
the right to lodge a complaint with your local data protection authority. We are intent on resolving any
issues relating to our handling of your information, and you may contact us at any time regarding any
questions or concerns.
How can you contact us?
You may contact us using the following information:
Kikoy Promotions LLP
Flat No 15, Vireshwar Mahal, 22 Tejpal Road,
Vile Parle (East), Mumbai - 400057
We are committed to working with you to resolve any complaints you may have regarding
this Privacy Statement or the treatment of your personal information. If you have a concern, please
and your communication will be promptly addressed.
We’d like to keep you up to date with exciting promotions and new product developments
from Kikoy Promotions LLP and our vendors/partners/agents including Mars Inc.
If you would not like to receive communications from us, please un-tick the relevant
These preferences may be changed at any time by submitting a request through the
opt-out process mentioned above.